Answers from your docs, not guesses
Give the agent your help pages, FAQs and notes. It answers from that material only, in the user's language, and cites what it used so you can check it.
Knows when to hand over
A support chatbot that makes things up is worse than none. When the agent isn't confident, it says so and passes the conversation to your team with a summary.
- Instant replies, day and night
- Hands over to a human when unsure
- Summarises the conversation for you
- Works in the chat interface's 48 languages
Customer support automation for small teams
Indie founders can't answer messages at 3am. The AI agent handles the common questions (restoring purchases, how a feature works, billing basics) so you only see the conversations that need you.
Frequently asked questions
What does the AI learn from?
Only the docs and notes you give it. It doesn't use other customers' data.
Can I turn the AI off?
Yes, per app. You can also limit it to certain hours, like nights and weekends.
What happens when it doesn't know?
It tells the user a person will follow up and hands the conversation to your inbox.