Know who's paying before you reply
When a message comes in, you see whether the user is on a trial, a paid plan or has lapsed, plus their store and renewal date. Paying users with a problem go to the top.
- Active entitlements and product
- Trial, active, expired or in grace period
- Store and renewal date
- Purchase history
Fix purchase problems fast
"I paid but don't have Pro" is the most common support message in subscription apps. With RevenueCat data next to the chat, you can see what happened and fix it in one conversation.
Frequently asked questions
How do I connect RevenueCat?
Pass the same user ID to Chatslane that you use in RevenueCat, then add your RevenueCat key in the dashboard.
Can I use it with Superwall or Adapty too?
Yes. Chatslane works with RevenueCat, Superwall and Adapty.